Cash Discount

Dear Joan:

I work at a small firm and report directly to the owner. Our firm's office manager, who is also the owner's secretary, doesn't like me. She is usually cold and snippy toward... [ more... ]

If you're in business, especially if you are doing business on the Internet, the day will come when you are invited to do a media interview. Perhaps someone has read your online articles and is imp... [ more... ]

A manager’s guide to success

How much do you trust your staff and why does it matter? Trust affects the bottom line—the way you treat employees is the way they will treat cust... [ more... ]