Lost Discount

In customer service, is it more important to be a good sender of information or receiver? For customer service providers, it is just as critical to listen as to speak. Is there an art to being a go... [ more... ]

Easing the Discomforts of Pregnancy

While some mothers-to-be look and feel their best during pregnancy, this is unfortunately not the case for many of us. The tremendous changes our bo... [ more... ]

Does persistence and hard work guarantee that you will achieve your goal? NO! Persistence is an important personality trait, however, hard work without heart doesn't serve you.

I atten... [ more... ]