The beautiful thing about the digital revolution is how it has simplified our lives.  We can use the advanced computer technology and online presence to free up more time to spend with our lov... [ more... ]

A client asked me recently, "How do you negotiate when you can't afford to lose or walk away? How do you handle a union contract negotiation, or demands from your biggest customer, or the real... [ more... ]

Do you look for ways to involve your customer during your presentation or do you just babble on hoping you might say something that will generate a sale? Regrettably, unsuccessful salespeople displ... [ more... ]