Breaking bad news to customers is not an easy task. However, occasionally, it's a duty that many business people must carry out with empathy and professionalism.

Here are five strategi... [ more... ]

A credit card is a great financial tool. It can be more convenient to use and carry than cash and it offers valuable consumer protections under federal law.At the same time, it's a big responsibili... [ more... ]

Debra Phillips, a columnist for Entrepreneur Magazine, receives so many phone pitches about entrepreneurs it's hard to get her to sit up and pay attention.  Recently in her column she named a ... [ more... ]